Booking Policy
Welcome to EgyptBlue, your trusted site for Egyptian tourism.
We value your trust in choosing us to organize your trips, and we are pleased to offer you our services at the highest standards of quality and professionalism. Before completing your booking, please read and understand the following booking policy:
Booking and Payment:
- Once the booking is confirmed by the client, it is considered final.
- The client must pay the required amount or deposit to confirm the booking.
- Paid amounts, including deposits, are non-refundable in case of cancellation for any reason.
Deposits:
- If the booking requires a deposit, it is part of the total trip cost.
- The deposit is non-refundable in case of cancellation by the client, regardless of the reason.
Booking Modifications:
- Any modification or change to booking details must be requested in advance. Additional fees may apply if changes are made after confirmation.
Failure to Adhere to Timings:
- If the client fails to adhere to the agreed-upon timings or is late for the trip, the booking will be considered canceled, and no refund will be issued.
Refund Policy
Our refund policy at EgyptBlue aims to ensure the best experience for the client while protecting everyone’s interests.
Please note that all paid amounts, including deposits, are non-refundable under any circumstances. This policy includes:
- Deposits: Any amount paid as part of confirming the booking is non-refundable. These amounts are used to cover costs that may be incurred in advance to prepare and organize the trip.
- Cancellation by the Client: If the client decides to cancel the trip for any reason, whether before the trip date or during the trip, no amounts paid will be refunded, including the deposit.
- Emergency Circumstances: In case of emergency situations (such as bad weather or health emergencies), we may offer a partial compensation or alternative arrangements at our discretion, but this will be evaluated on a case-by-case basis.
Cancellation Policy
If you need to cancel your booking, please consider the following cancellation policy:
Cancellation Before the Trip Date:
- If the client decides to cancel the booking before the scheduled trip date, the full paid amount, including the deposit, will be forfeited.
- If the cancellation is made within a short period before the trip (less than 48 hours), an additional fee of 50% of the total trip amount may be charged.
Cancellation by EgyptBlue:
- In case of unforeseen circumstances (such as changes in local laws or natural disasters) that require trip cancellation, we will offer partial compensation or an alternative trip arrangement to the client.
- EgyptBlue reserves the right to cancel the booking in case of emergency or uncontrollable circumstances, in which case partial refunds will be issued.
Changes After Booking Confirmation:
- If the client wishes to modify the booking after confirmation, we will try to accommodate the requests based on availability. However, additional fees or changes in pricing may apply.
Force Majeure:
- In case of force majeure circumstances (such as wars, natural disasters, or epidemics), EgyptBlue will not be responsible for any paid amounts, and no refund or compensation will be provided to the client.
Contact Us
If you have any inquiries or need more details about the booking or cancellation policies, please do not hesitate to contact us via email or phone.
This policy structure should provide clear and concise information to your customers on a dedicated page on your website.